Exchanges & Returns
If for any reason you are not satisfied with your purchase, you may return the item(s) within 60 days of receipt for a full refund or exchange. Please note that all items must be returned in their original condition, including packaging and tags.
- Contact us at firstname.lastname@example.org to request a return. Please include your order number and the item(s) you wish to return.
- We will email you instructions on how to send your item(s) back to us.
- Pack your jewelry securely in the original product packaging, if possible and send it back to us.
- Once we receive your return, we will process your refund or exchange within 5-7 business days. If you requested an exchange, we will ship your new jewelry to you at no additional cost.
A few things to keep in mind:
- Returns must be made within 60 days of receipt.
- Jewelry must be in new and unused condition, with all original tags and packaging intact.
- Custom made jewelry is also eligible for return or exchange.
- You are responsible for all return shipping costs.