Frequently Asked Questions

What type of jewelry do you sell?

We specialize in high-quality, hand designed islamic jewelry including necklaces, earrings, bracelets, and rings. We offer a wide variety of styles and gilding materials, including gold, titanium and steel.

How do I know what size my ring is?

You can either measure the circumference of your finger using a measuring tape or string, or you can visit a jeweler to have your finger measured professionally.

Read more at: Measuring Ring Sizes

What materials are used in your jewelry?

Our jewelry is crafted using hypoallergenic and nickel-free steel. It is then gilded with Gold, Titanium or Steel depending on the style and colors.

Our gem pieces use high durability rhinestones selected for their shine and brightness.

Our pearl jewelry use natural fresh water pearl, cultivated from a sustainable source.

How to take care of my jewelry?

Clean your jewelry regularly, and rinse it with fresh water after bathing in the sea or pool. Store your jewelry in its box and avoid wearing it when you sleep.

Read more at: Care Instructions

Do you offer any custom or personalized jewelry?

We are currently unable to make custom jewelry. However, we are working towards offering this option in the near future.

Do you ship internationally?

We currently ship to mainland France only. However, we are working towards expanding our shipping options to new markets in the near future.

Read the full policy here: Shipping

How long does it take to receive my order?

Orders are shipped within 1-2 business days.

Delivery times may vary depending on your location, but we aim to have your order delivered within 3-5 business days.

Read the full policy here: Shipping

Can I track my order?

Yes, once your order has been shipped, you will receive a tracking number via email.

Read the full policy here: Shipping

What is your exchanges & returns policy?

If for any reason you are not satisfied with your purchase, you may return the item(s) within 60 days of receipt for a full refund or exchange. Please note that all items must be returned in their original condition, including packaging and tags.

Read the full policy here: Exchanges & Returns

Do you offer jewelry box?

All items come beautifully packaged in a box, wrapped and ready to gift. Each order also includes a complimentary gift paper bag, making it the perfect present for yourself or loved ones.

Do you offer gift wrapping?

All items come beautifully packaged in a box, wrapped and ready to gift. Each order also includes a complimentary gift paper bag, making it the perfect present for yourself or loved ones.

There are no additional gift wrapping options avaiable.

How can I contact you?

If you have any questions or concerns please don't hesitate to contact us via email at: contact@darjali.com

See more contact options: Contact Us